Case Study:

Streamlining PPE delivery and saving time with digital tools.

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Ultraport Angamos is one of the leading port operators in the country, with experience in port terminals, vessel loading and unloading, as well as the consolidation of various types of cargo.

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THE CHALLENGE

Ultraport Angamos faced several challenges in managing their Personal Protective Equipment (PPE) delivery, including:

• Delays in filling out forms at the time of delivery.

• Loss of information due to everything being on paper.

• Lack of online visibility, which affected operational efficiency.

• Delays in creating final reports for product deductions.

• Absence of a personnel record for completed deliveries.

• Additional issues during high-demand periods.

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THE SOLUTION

A pilot project was launched, including a field visit to observe the operations and PPE delivery processes. Through collaborative work, critical points for optimizing and digitizing the forms and processes were identified. The implementation of Eskuad in this process was a success, enabling more efficient and streamlined delivery.

Key Features of Eskuad Used:

  • QR and barcode scanning to register personnel and equipment.
  • Use of digital signatures to support PPE delivery.
  • Repeatable and default fields that helped optimize data entry.
  • Integration with databases and data sources to keep information up-to-date.
  • Report generation and integration with other systems, eliminating the lack of backup and reports.

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3.500

Forms sent

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10.000 PPE

Delivered

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800 Workers

With delivered PPE

More metrics:

  • 75% time savings in the delivery process, from the first improvement to the present.
  • 66.7% reduction in data entry time.
  • 688% increase in operational capacity for PPE delivery.
  • Increase in daily PPE delivery from approximately 35 to 130 units during high-demand periods.

The implementation of Eskuad has also enabled Ultraport Angamos to monitor PPE delivery in real time, ensuring efficient and timely distribution.

Additional Benefits:

  • More reliable delivery.
  • Improved warehouse organization.
  • Significant reduction in paper usage, contributing to environmental care.

Con Eskuad, Ultraport Angamos ha experimentado una transformación completa en su gestión de entrega de EPP, logrando una mayor eficiencia, agilidad y control en sus operaciones diarias.

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"With Eskuad, we have achieved optimization in data collection time, and our goal is to continue improving our processes in all areas with new forms and reports that allow us to obtain information instantly and maintain efficient, sustainable processes."

WAREHOUSE MANAGER Eliseo Zuñiga